East West Editing is committed to protecting the privacy of our clients and users of our website, and to fulfilling recent GDPR requirements.

We will ensure that the information you submit to us, or which we collect, via various channels (including our website or via e-mail) is only used for the purposes of providing our primary services.

We respect your information and have put in place measures to ensure the security of the information we collect and store about you. We are committed to protecting your personal data from unauthorised disclosure and/or access.
You have certain rights in relation to personal information we hold about you. Details of these rights and how to exercise them are set out below. We will require evidence of your identity before we are able to act on your request. Right of Access
You have the right at any time to ask us for a copy of the personal information about you that we hold.

Under GDPR, the main grounds that we reply upon in order to process personal information of our users are the following:

Necessary for entering into, or performing, a contract – in order to perform obligations that we undertake in providing a service to you, or in order to take steps at your request to enter into a contract with us, it will be necessary for us to process your personal data;

We will only share your personal information with trusted third parties where we have retained them to provide services that you have requested or for our legitimate business purposes, such as accountancy, IT or professional support services.

We will retain your personal information for the time necessary to provide the Services we perform for you. In particular, we will store certain categories of your personal information for the following periods of time:

We use cookies (defined below) for collecting user information from the Site. Cookies are messages given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site.We use cookies and tracking to understand how users use and behave on the Site.

We use the data we collect to monitor the effectiveness and performance of the Site and to improve the Services we provide, and to provide relevant content. .We only track users’ behaviour on our Site and we do not have access to your behaviour on other websites other than in relation to how you were referred to the Site (e.g. through another site or a search term).

To the extent that we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

If you are unhappy about our use of your personal information, you can contact us at [email protected]. You are also entitled to lodge a complaint with the UK Information Commissioner’s Office.

If we change our privacy policy in the future, we will advise you of material changes or updates to our privacy policy by email.